Returns
Our commitment to customer satisfaction is underscored by our Risk-Free, Money-Back Guarantee. Should you find any dissatisfaction in even a single application of our products within 14 days, kindly reach out to us for a refund. Our dedicated team will promptly review your request and respond within 24-48 hours to confirm the processing of your refund.
Returns process
Contact us: Before returning any products, please contact us. Provide your order number and a brief explanation for the return. Our team will guide you through the return process.
Pack your items: Carefully pack the items you wish to return in any box. When we receive the returned product, we will then issue your refund.
Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Ship the items to the following address:
Ancient Tallow Returns
5917 Via Vermilya Unit 306B
Lake Worth, Florida 33462
Damaged or defective items: If you receive damaged or defective items, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs if applicable.
Gifts: If you received an Ancient Tallow product as a gift and need to return it, please contact our customer support team for assistance. We’ll be happy to help you with the return process.
If you have any questions or need further assistance regarding returns, please don’t hesitate to reach out to our dedicated customer support team at info@ancienttallow.com. We’re here to ensure your satisfaction with our products.
Thank you for choosing Ancient Tallow. We appreciate your trust in our products and strive to make your shopping experience as smooth as possible.